Appliance Repair Questions? Ask a Technician for Answers ASAP
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have you had that megnetron replaced twice already ? in a year or just once?
The magnetron was initially replaced near the end of the 1st year. As I said, the microwave worked and heated water while the tech was there, and then again failed to heat anything the next day. The tech came back the following week, again replaced the magnetron and again it worked the 1st time it was used. The second time it was used, it again failed to heat anything and that is where it now stands.
Unfortunately, they won't. We have tried several times to get the unit replaced, and have been refused each time. The retailer (Sears) told me that we needed to have the same repair done at least 3 times before they would consider replacement.
Are any of the 3 other parts you mentioned above more likely than the others to be the cause of the problem? I would at least like to be able to refer their tech (not the best in my opinion) to the most likely other potential source of the problem. Thanks.
Thanks. I appreciate your help.