Yes the drum will turn by hand. I don't think that the motor is engaging when the dryer is turned on. The guy I called thinks it is a setting that is messed up.
the repair man said that the belt is in great shape, any idea if it would be anything else?
yes he said it should work the way it was in there and the way it looked. the dryer is only a couple years old, this is very frustrating
the belt is not slipping on the drum or the motor. I just checked it. I am really lost as it sounds that you are as well.
he did not mention that. How would I be able to get to visualy see this motor? I have the top off of the machine, but cannot figure out how to get to the bottom to view the motor.
to get the front panel off what do I nee to do? do you know how many screws are holding it on? I have the console off already.
OK. got the front off and the motor is not even moving when I start the cycle. I saw some fuses toward the back, could it be one of those?
no i do not. I can just pull them and see if I can tell if they are bad.
Okay I replaced both fuses and that was not the problem. I am really lost. thank you for all of your help.
Just thought I would let you know, with allot of reasearch th repairman came back today and determined that the problem withthe dryer is in the circut board. fortunatly it is covered under a 5 year warranty. Thanks for your help.