Is this the model number(NNN) NNN-NNNN
Oh not on the door.
it's at my mother's house and the people there cannot find it. I will have to see what I can find tomorrow when I go over there. Thanks. I don't think you can help more tonight.
Verified myself. No more info available. Just what I gave you is correct. Seems like a "lock" icon is lit all the time. It blinks off when another button is pushed by nothing else seems wrong. The door seems to latch properly. Any ideas? Looks to me like I need an appliance repair person.
Worked!!!! Great. Thanks so much. You're the best!