Hi my name isXXXXX have been an appliance repair tech since 1992.Can you supply me the model number off the Whirlpool machine. Should be located inside the door of the inner cavity. Thank you
Please provide the model number to determine the correct cause. Thanks!
OK -- have done that, but continuing to press number 3 (maybe a dozen times now) and each time WASH light flashes, then goes out, then comes back to flashing.
Do I need to keep doing this until light stays on?
Yes. Pressed the three in sequence as instructed. Many lights came on, then off. Then did the repeated presses of 3 as instructed.
Wash light would blink, then go out (was waiting for it to stay on, but didn't do that). Now, since waiting for reply, I am getting nothing when pressing 3.
Sorry -- I do not have a meter.
What do you mean, call another servicer? You mean like a Whirlpool repair person? That is what I was trying to avoid.
I can help you as much as possible, but an ohm/volt meter would be needed. And i am not just trying to refer you to another service tech. But i would recommend it only, because we could be replacing parts for 2 weeks, till this matter is solved, waiting on parts, then install then getting back to me if the part did not correct it with just guessing. Have you tried calling the same company over but ask them to send a senior tech out instead,and free of charge? If it is a reliable company this should not be an issue.
OK, thank you. I will try that if necessary.
For now -- whatever we did during the "diagnostics" procedure, it seemed to have awakened the beast. It is now running a cycle, so keeping our fingers crossed it makes it all the way through.