Hi my name isXXXXX have been an appliance repair tech since 1992.Can you supply me the complete model number off the range? Should be located inside the door frame or oven cavity in front. Thank you
I can't open the dorr to get the model number. thats the problem
Ok , no problem. Let me pull some manuals up on the error code.
Need to see if there is a wa to manually release the door lock..
The meaning of the error code is listed below along with the corrective actions needed.
Coat hangers usually work, but it can be tricky. There is no other way other than wedging it.
Make a small half loop on the coat hanger and pull to right from left
from the top of the door
If you are unable to get it open, you would have to dissemble from the top to gain access
Yes from the top of the door
thanks. I'll try coat hanger
Alright, if you get it open, get the model number and i will look up the correct parts you will need to repair.Thank you
thanks...I'll probably have a technician come to fix it. Just thought there might be an easy way to get the door to release..
unfortunately it is a kind of nightmare, they should of designed it better.
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Did you have any additional questions or concerns?
No you've been great I appreciate your quick response. I'll let you know if i have any other questions