Hello, Thank you for using this service, I will be helping you with your problem today
Can you start a load and let it fill then open the door and tell me how much water in inches is in the bottom ? does it reach the heater ?
There was about an inch and a half and yes it does reach the heater.
Its a I not a 1
Just tried it for about 8 minutes and it did not move
Finally was able to install the circulator pump (yes my husband sat on this for all this time ) as was suggested but that unfortunately it has not solved the problem I was having with my dishwasher top portion not working.
I don't want to complain or respond to Not satisfied with your expert link but probably need an additional diagnosis of this problem and hopefully if it turns out not to be anything to do with the pump I purchased for$ 149, hopefully I will be able to receive a refund.
I'm sorry to hear that didn't work. yes you will get a refund if you purchased that at the link I gave you. strange how the water level seems to be high enough and the pump was changed and it still wont wash the top. were you able to get a look at the tubing running up the back of the dish washer to make sure it wasn't clogged ?
Thanks Bryan. He will check that tubing and I'll let you know....
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