Appliance Repair Questions? Ask a Technician for Answers ASAP
That little box thing ? yeah I saw it. How do I pull it out?
it is sooo compact in there. Don't know if my hands will fit .....John
ok thanks. Would you recommend turning the entire machine upside down to get at the pump?
Tried laying it on its side already. I had the idea with the pump, but can't seem to see where pump is connected
I am trying to locate a video or picture of your unit to help us out.
This one is very compact, lol.
Here's a youtube video of our unit: http://www.youtube.com/watch?v=9o5ePGLzIw4&playnext=1&list=PLC23C20C279476996&feature=results_video
On the bottom of the unit: Are there any screws holding an access panel that you can remove?
I had just looked at that video.
Not funny really. My wife is upset.
I wasn't laughing at the situation, just the area they give you to work on it. I apologize if I offended you in any way.
No offense taken. I kow you're only trying to help
Did you see any screws on the bottom of the washer to remove?
One needs baby's hands to get in there
Didn't look there
They state on the Haier service site that there is a back access panel and a lower access panel. I am assuming that they mean a cover on the bottom.
Just removed the back panel
No cover on the bottom of mine at all
So you can see up to where the pump attaches
Hardly, everything is crammed
I'd have to remove hoses & they won't budge even after I've squeezed the clamps
They tend to seize up on the plastic. You have to use a pair of pliers/channel locks and a rag(to protect the hose) and twist the hoses a little to get them off.
Oh, gently turning? If it leaks after I replace the hoses, I'll be in trouble
You don't want to get real rough but you do have to give them a little wiggle with the channel locks to break them loose.
They should seal fine once you put them back on and clamp them again..
It really sounds like something in the drum the way it rattles, but you think its the pump?
Watch that video. It is of a similar model. If it makes that noise or one similar than that is in the pump.
Yeah, but all I saw was a hose
So is thew prob there?
Usually it is something caught in the hose running to the pump that makes the noise. In most cases you can remove the hose and the debris and the unit will be just fine.
Really, Maybe I could do that
That main hose in the video you think? The one that goes to the pump.
Yes. it should go from the tub to the pump. I would take it off and then you can see into the pump and in the hose.
Probably a coin in the line.
or a button or screw. Maybe make my son look at it , as he's the one who started all this trouble.
Why does it make all of that noise against a rubber hose. Doesn't make sense.
If you do need to replace the pump just make sure you save that part number and site I gave you. That is the cheapest I found it online.
give me the site again please
The impeller on the pump is a hard plastic piece that the pump feeds to. The coin/debris tries to go through the pump but can't. This makes the loud chattering noise and it echoes through the tub because it connects to it.
The second one is the direct link to your part.
That is the pic of the pump. See the two holes there on the bottom. That is were it probably attaches to your tub.
Thanks . I*'ll have to give it a try
Is there anything else I can help you with?
No. I guess not. That pic looks just like it, without all the other stuff in the way
Good luck and let me know if you need anything else in the future!
Ok Thanks ~ John
Please click the accept button if I have helped you out today and have a great afternoon!
Guess what? It was a penny in the pump. I checked the hoses first and no obstruction there. So next I checked the pump. Real easy to get that apart and put back together. I reattached the hoses using Oatey brand CPVC Cement Worked great on two of the three connections I had tro make. However, the one connection I'm still having trouble with is the small end of the hose that goes from the drum to the pump.The wide end of the hose at the drum is solid. Then it continues to the pump. That's where I still have a leak. I almost have it repaired. Any ideas?
This is beginning to be more trouble than its worth. I had to go pick up a pkg of clamps yesterday. That worked beautifully, as the hoses are bone dry. Now it seems to be leaking through the pump. UGH!!!
By now you realize I'm not a plumber or a washing machine repair man. Be that as it may, I have finally fixed our washer. Tonight was the last straw. If not tonight, I was going to chuck it for the garbage man to pick it up. It was fix a leak, a new leak started. Fix that and a third leak started. Almost lost my mind.
Even the clamp gave me grief.
Well its over now and I just wanted to thank you for you're help. My wife says I'm her hero.
Everything worked out great. You saved me a few bucks.