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do you have the model number ?
I'm sorry, it it not a whirlpool, It is a Maytag, model MDC4000AWX
well, no. I did not know that the flat thing had to screw off first. Mine won't turn at all. How can I break it loose?
going to go and try that right quick
channel locks did not work, but I used a slim knife and got it loose enough to unscrew. Thank you so much!