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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Refrigerator has stopped working. It is like it is not getting

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Refrigerator has stopped working. It is like it is not getting electrcity yet the outlet it is plugged into is working.

Hello, Thank you for using this service, I will be helping you with your problem today

do you have the model number so I can look this up ?

Customer: replied 3 years ago.

Model # XXXXX

okay perfect. now you have no lights inside either correct ?
Customer: replied 3 years ago.

yes. correct there are no lights. and the motor is not running

okay the main control board has failed, this is very common on this model. roll the refrigerator away from the wall and theres a cover where the board is on the back wall. its number 501A on this diagram. take a look at the fuse on the board and its most likely blown. graphicyou will need to replace the board. heres a link to order it. thanks and best wishes, Bryan
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