Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Hi have a Kenmore h2 front load washer model 110.47561604 that

 
Appliance Parts's Avatar
  • Answered by:Appliance Parts
  • Home Appliance Tech
  • Positive Feedback: 92.8 %
  • Accepted Answers: 241
Verified Expert
in Appliance

Customer Question

Hi have a Kenmore h2 front load washer model 110.47561604 that has worked flawlessly until now! It will not start a wash cycle. Power on - beep - select cycle - beep - select water temperature - beep proceed to press and hold start button and it then goes to power off? I have unplugged and replugged in with no avail. Please help!

 

Optional Information:
Brand: Kenmore
Type of Appliance: Washer
What have you tried so far?: unplugging the unit manually spinning the drum open and close the door many times in case if it is a sensor issue

Submitted: 190 days ago.
Category: Appliance
Value: CA$30
Status: CLOSED
Picture
Expert:  Appliance Parts replied190 days ago.


Appliance Parts :

Hi my name is XXXX. X have been an appliance repair tech since 1992.
Let me pull up the service manual for your model, I will be back asap.

Appliance Parts :

The Kenmore / Sears tech site is down currently. I would need to access it to properly diagnosis it for you.
They state 60 minutes of being down, but that could change. If you can come back later, i can have an answer for you. I will post and you will get an email notification.

Customer :

is that site accessible only by technicians or anyone?

Appliance Parts :

Only technicians, and right now it is down, still.

Appliance Parts :

I can advance tell you the control may have an error and needs to be replaced. But would need to look up the codes to determine it. You can check the connections on the main board by removing the top of the washer removing the three rear screws and sliding off the top. Then you will have access the controls.
Make sure nothing is pinched or unplugged. Also reconnect connections on all to make sure anyways.

Customer :

There are no codes that display on the front panel at any time as it powers itself off

Appliance Parts :

Did you check on the connections?

Appliance Parts :

Sites up again:
If all connections are good, i would change the interface board # 8540490.
You can change it by removing the top. And removing rear screws of control.

Customer :

I am at work and will not be able to attempt this until I get home tonight.

Customer :

Where would I attempt to order the interface board?

Appliance Parts :

You can use RepairClinic.com, they will accept any return for any reason even if you install it.

Thanks!

Customer :

Is this a common repair issue with this type of washer/brand?

Appliance Parts :

Yes on the interface board. I have seen plenty myself

Customer :

Is this a repair that a "non appliance repair person" can install?

Appliance Parts :

Best way i can show you is to watch this video up till the 1:54 second mark.
Thanks!

Customer :

Video? Please send the link?

Appliance Parts :

http://youtu.be/ehwsMILlaTY
Sorry did not go through the first time

Appliance Parts :

It may not be your exact front panel , but it is the same machine.

 
Tweet

9 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
I have a Maytag refrigerator, bottom freezer model number MBF2258WES2 5/16/2013
On a KSCS251, what tool is required to tighten the door ha 5/16/2013
Hi- I own a whirlpool top-loading washer, model # XXXXX 5/14/2013
Appliance Doc, there is a Tappan electric range that the surface 5/14/2013
I have a Frigidaire "Affinity" front load washing machine. 5/14/2013
Maytag MFD2560HEW- refridgerator not cooling, freezer fine. 5/14/2013
whirlpool built in oven went dead during self cleaning, replaced 5/14/2013
I have a Bosch HBL7 Double Built In Oven with convection baking. 5/14/2013
I have a Maytag Gemini oven Model#MGR6875ADS. The oven beeps 5/14/2013
Hi: I have a Maytag stacked washer dryer. The dryer is working 5/13/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
192 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan