Need Appliance Repair Help? Ask a Technician for Answers ASAP
We have a samsung super jumbo WT13J7P twin tub washing machine. When you spin the spinner, then water drains from the washer. Previously you could wash and spin at the same time without water draining from the washing in the washer. Please help!
How do I prevent the washer from draining the water in the washer when the spin dryer is on? Only the spin dryer should be draining water from the spin dryer and not from the washer.
The washing machine is already 3 years old and has been able to drain water from the spin dryer without draining the water in the washer. What other information is required?
Yes, I still need help. The washer selector is on WASH and the spin dryer clock is ticking with the spin on. The problem is that the water is draining from the washer, not only from the spin dryer.
What other info do you need?
I’m a moderator for this topic. It seems the Professional has left this conversation. This happens occasionally, and it's usually because the Professional thinks that someone else might be a better match for your question. I've been working hard to find a new Professional to assist you with your washing machine, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
I will wait a little longer. Thanks.
Hi, thanks very much for the response, however unfortunately I am currently out of town, so you will have to be a little patient with me until later in the week for me to follow your answer when I am back at home. I will respond as soon as I am able to complete your procedure.