How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Your Own Question
Randy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1300
Experience:  25 years of overall experience: Owner and technician of own appliance repair business.
Type Your Appliance Question Here...
Randy is online now
A new question is answered every 9 seconds

I have a Kenmore 90 Plus Series that will drain the water out

This answer was rated:

I have a Kenmore 90 Plus Series that will drain the water out but will not spin. What do I look for on this machine? Thanks Chris
Hello, my name is XXXXX XXXXX I am here to assist you. Do you happen to have the model number of the washer? Does it agitate and is there any weird noises when it tries to spin?
Customer: replied 3 years ago.

the model # XXXXX XXXXX . Yes there is a weird sound coming from the bottom end. looked at the at the bottom where the motor and trany join toghter. there is a plastic piece with a rubber bushing that dose not look right

First sorry about the delay as I was putting my 3 year old to bed. Okay, that is what I thought. You have a bad motor coupling and it does exactly what you said it does. I am sending you a link to a video to show you how to replace the coupling. Just copy and paste it to your browser. I am here for further assistance and thank you for your time and patience, Randy.
Randy and other Appliance Specialists are ready to help you

Related Appliance Questions