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Hi, my name is Chas, I am hoping that I will be able to help you with your problem today..
Thank you for using Pearl.com for your appliance questions, Myself and all the other experts are anxious to help you with your problem today. If you will please explain your problem and the model and serial number we can get started...
the temperatures are definitely dropping, because items in the fridge are freezing or near freezing as the temp drops. Then it just goes back to 38 degrees and stays for awhile and drops again with no rhyme or reason.
You then have a bad user interface / control board, if you decide to repair it yourself then you will need part number 67005397, You can order the parts you need from the following places, www.apwagner.com, www.repairclinic.com, www.searspartsdirect.com, or www.partstore.com, all of these places offer easy returns and reasonable prices for their items.
If you decide to have someone else do the repair then You can call A&E Factory Service @ 1.800.905.9505 to have it repaired
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