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Go to the following sears website. This site has all the cleaning, and user information that you need on your water softener. Click on the timer animation to check if you have it set correctly. Then follow thru the troubleshooting animation as well, to make sure to have maintained it correctly. If the unit does not regenerate at the time you select, then you may have a faulty control board. Here is the site that will give you easy-to-follow info on your unit......If you find this information helpful, please give me a great rating. If not, please respond back to get further information......thank you
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