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Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7361
Experience:  23 Years Major Appliance Repair
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everything works except clock display and oven temp displa

Resolved Question:

everything works except clock display and oven temp display
Submitted: 1 year ago.
Category: Appliance
Expert:  Bob L Your Appl Pal replied 1 year ago.
Hello..It is my Pleasure To Be Working With You Today...Have you first tried to unplug or cut power off then back on..?
Customer: replied 1 year ago.


yes

Expert:  Bob L Your Appl Pal replied 1 year ago.
If resetting the control by unplugging has not fixed the problem..Then unfortunately you will need to replace the Computer /Clock as the clock is part of the computer..The led which displays the digits is faulty..Only fix is to replace..If you can post back the model number i can locate a replacement for you if available thanks Bob
Customer: replied 1 year ago.


i replaced the computer/clock

Expert:  Bob L Your Appl Pal replied 1 year ago.
What is the model number of the unit..?
Customer: replied 1 year ago.


jjw9527cab

Expert:  Bob L Your Appl Pal replied 1 year ago.
Sorry i missed that on your orginal question..Chances of the new part being defective are slim...Most likely you have a problem with the power coming into the unit ..Check it for burnt or disconnected wiring at that point first..If ok..Test the power supply line for proper voltage.
Customer: replied 1 year ago.


has proper power and no burn,t wires. everything works except clock display and oven display. is it possible to get a bad computer/clock unit?

Expert:  Bob L Your Appl Pal replied 1 year ago.
It has happened before but not likely..Most likely you have a feature set..Which hides the display..Such as Sabbath mode.Do you have the owners manual handy..? If so..Look in the manual under programing..Sometimes this can happen accidentally
Expert:  Bob L Your Appl Pal replied 1 year ago.
Try pressing the CLOCK button..Holding it for at least 3 seconds..See if the display will show once you do this.
Customer: replied 1 year ago.


I don,t have a manuel. holding the clock button does,nt work either

Expert:  Bob L Your Appl Pal replied 1 year ago.
I do not think you have a faulty control..You have a option disabled on the control..Thanks Bob
Customer: replied 1 year ago.

do you have any idea how to enabe the option?

Expert:  Bob L Your Appl Pal replied 1 year ago.
When you replaced the old control..Did the you notice if the new board was exactly the same..In further review there seems to be a problem with this control swap out...Actually replacing the control would override any option setting you may have..Your only option may be to have your old control repaired.
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7361
Experience: 23 Years Major Appliance Repair
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