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Jason
Jason, Home Appliance Technician
Category: Appliance
Satisfied Customers: 410
Experience:  Home appliance technician with 10 years experience working on numerous makes and models.
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The heat lock will not release, machine will not start

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The heat lock will not release, machine will not start

Hi, Ruth. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
What is the model number of your unit, please?

Customer: replied 4 years ago.

W10199645

I am sorry but I do not have the information you require. I will opt out and another expert may be able to assist you.
Sorry for the inconvenience.
Hello, try turning power off to the machine at the circuit breaker to see if the memory will reset. Sometimes Ed the control board can get hung up.
Customer: replied 4 years ago.

The reboot worked

Great. If you need anything else, let me know.
Customer: replied 4 years ago.

Thanks. Frankly $38 to be told to reboot seems steep, but at least now I can run the dishwasher - should have thought of that myself!

Sorry, but I am glad it worked out for you. I can tell you if you called a technician out, it would have cost far more.
Jason, Home Appliance Technician
Category: Appliance
Satisfied Customers: 410
Experience: Home appliance technician with 10 years experience working on numerous makes and models.
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