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Francis
Francis, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2086
Experience:  been working with refs, fridge, washers. dryers. dishwashers, microwaves for the past 12 yrs .
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microwave oven does not heat food

This answer was rated:

microwave oven does not heat food
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.

Is it louder then normal ?
Customer: replied 4 years ago.


no

How handy are you ?
Customer: replied 4 years ago.


pretty good

Ok is the unit suspended under the cupboards ?
Customer: replied 4 years ago.


yes

Ok first you need to take it down then remove the outer shell it is held with screws. Then with a ohms tester you need to test the thermostat that is below the magnetron. It is on the right side. Are you able to do this ?
Customer: replied 4 years ago.


found the magnetron, cant find thermostat

It should be under it.
Customer: replied 4 years ago.

all i see is the mag,sitting on a box/with a connector . and a bunch of plates under the mag. not sure what the thermostat look s like


 

Look inside the microwave and send me the model # XXXXX
Customer: replied 4 years ago.


mvh1615ww

Hello,

Is the unit an oven top microwave or just on top of counters where you can easily remove the outer shell?

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Customer: replied 4 years ago.


oven top


 

Thank you for that info.

In this diagram, please click the blue word, the thermostat is item 5016.

 

Test the terminals for continuity.

 

If there is continuity, then the next part that normally breaks is the high voltage diode.

 

It is item 5018 on this other diagram. You can use your ohmmeter to test the high voltage diode as well.

 

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Francis, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2086
Experience: been working with refs, fridge, washers. dryers. dishwashers, microwaves for the past 12 yrs .
Francis and other Appliance Specialists are ready to help you

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