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Appl-Tech
Appl-Tech, Service Technician
Category: Appliance
Satisfied Customers: 537
Experience:  Over twenty seven years in the appliance service business
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My samsung DMT300 series dishwasher keeps flashing function

Resolved Question:

My samsung DMT300 series dishwasher keeps flashing function error - Over-level water error. This makes this appliance virually useless to us. Can you help me with this?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appl-Tech replied 2 years ago.

Appl-Tech :

Hello, thanks for letting us answer your questions. We appreciate your business!
Is the error OE on the display?

Appl-Tech :

There are a couple of things that can cause the problem.
Do you have tools and wish to try to repair this yourself or are you looking for advise on what is the cause?


 

Customer:

The error is indicated by the led lights in the heavy and quick indicator lights in the front of the machine. I found the meaning to this in the troubleshooting section of my user manual.

Appl-Tech :

The OE error is indicating that the water has reached the top of the water level sensing container.
This may be caused by a number of issues
1. Faulty water inlet valve not closely properly and letting additonal water enter the machine
2. Faulty flow meter counting the amount of water that has entered the machine.
3. possible drain issue
You would need to check all these items out for any problems


 

Customer:

Ok I will check the drain and the drain line for issues as that may be the simplest solution at this time and I will pray that will resolve my problem. I have no way that I know of to check the inlet valve and the flow meter. I hope that I do not need to call a service tech to my home as I am unemployed at the moment and money is really tight, but my family would like to have our 2 year old dishwasher back.


 

Customer:

Also on the inside of the dishwasher we have noted that there does not seem to be much water inside and on the dishes as there used to be when the machine was working properly, if that helps you!

Appl-Tech :

Check out the drain as you say, that is the easiest thing to check.
Do you have the ability and tools to fix this yourself?


 

Customer:

Oh yes I should have all the tools that I need, I have worked as an electrician and a mechanic most all of my life.

Appl-Tech :

I can send you a repair manual for another model that will show you the info you need to take it apart. Samsung dishwashers all use basically the same mechanical components. The controls and some functions are the only differences.
If you read the manual you will understand how the machines operate.


 

Customer:

Oh that would be handy! Can you email it or will it need to be put in the mail?

Appl-Tech :

http://www.mediafire.com/view/?klaj0zgyv27xzdm
http://www.mediafire.com/view/?xua3ma6ujv22e9b
One is a quick ref for your model, the other is a generic 2008 service training manual we got for the school
It does not cover your model specifically, but like I said the mechanicals are all similar


 

Appl-Tech :

click on the links


 

Appl-Tech :

May I ask that you rate my help to you tonight as positive for JA


 

Appl-Tech :

Feel free to come back and ask any questions you may come up with on the same subject
Thanks for letting me help you out


 

Customer:

Thank you for your help? I will rate you as excellent for your service.

Appl-Tech, Service Technician
Category: Appliance
Satisfied Customers: 537
Experience: Over twenty seven years in the appliance service business
Appl-Tech and 6 other Appliance Specialists are ready to help you

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