Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today
do you have the model number ?
The model number is XXXXX
oL flashes when the machine/motor control detects a load size that exceeds the washer's capacity OR basket can not
disengage. This may signify:
The tub seems a little loose ( moves freely...about 3 inches at the top)when empty...is this what you mean by "float"???? Also, when I push down on the bottom of the basket, it goes up and down 1.5 to 2 inches.
I can't compare to what it was when full.
Before the move to the new house, I think it was tighter,
So, I removed the wash plate and there is nothing there...it's very clean.
A little disappointing. Before we order the part, are your sure that this will solve the problem?