Hello, Thank you for using this service, I will be helping you with your problem today
Good morning.if this originally responds and you are able to set the wash cycle and start it but it stops it wont be the key pad it will be the control board. Manufacturer Number WD21X10367. you need to replace it. since the key pad works at the beginning its not the issue. hope this helps, thanks , Bryan
Thank you. I will order, and replace the control board. I was only considering the keypad based upon some answers that others had received. It makes sense that it is mostly unresponsive solely because the control board is not accepting the commands from pressing buttons on the keypad.
I replaced the control board, performed the factory test to calibrate, and the dishwasher is doing the same thing. It will run for about 15 minutes, and then all of the lights go out on the touchpad until I open the door.
It will continuously run the factory test mode, but not go more than 15 minutes when run normally.
I cannot return the controller board, but I can resell it as a good used board if I wish. I'm ok with having bought the board even though it didn't solve my problem -- the board probably would have gone bad with my luck anyhow.
I will order a new touchpad and give that a try.
Is there anything else you think I should try?