How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask rob clement Your Own Question
rob clement
rob clement, Home Appliance Technician
Category: Appliance
Satisfied Customers: 593
Experience:  20 years experiance working on all major brands of appliances
15347769
Type Your Appliance Question Here...
rob clement is online now
A new question is answered every 9 seconds

Kenmore HE5 Elite electric dryer: Drum turning, no heat.

This answer was rated:

Kenmore HE5 Elite electric dryer:

Drum turning, no heat.
Checked my house circuit breaker, not tripped.
I have the back off the dryer and vacuumed away loose lint.
I think there are fuses inside the dryer but probably wouldn't know them if I saw them.
Owner's manual no help.

rob clement :

Hi my name is XXXXX XXXXX I will be helping you today.You are right there are fuses and they may be blown,or you element itself is bad.Can i get a model number please?Please keep in mind,I am not there and need your input to correctly diagnose your problem.

rob clement :

Also do you have a test meter to check continuity and voltage?


 

Customer:

110.87087601

Customer:

no meter

rob clement :

You will need a meter to check various components.The only part you can look at an tell it is bad is the element.Can you get access to a meter?


 

Customer:

My next door neighbor has one probably but I am very ignorant when it comes to electronics. I wouldn't know how to use it. I guess I'm out of luck.

rob clement :

If your neighbor has one ,they probably know how to use it.You feel comfortable asking for their help,otherwise I do not feel I can help you


 

Customer:

Neighbor isn't home. Well it sucks to be stupid but I will click on the happy face so you get paid. I will have someone come take a look at it and then I will really pay. Thanks anyway.

rob clement :

If at any time you need help,just ask me


 

rob clement and other Appliance Specialists are ready to help you