Hello, Thank you for using this service, I will be helping you with your problem today,
Good afternoon, is this not ejecting the ice from the ice maker or not comming through the door when you go to get ice ?
The tray is full, but when I try to retrieve the ice, there is only a humming sound
okay can you take a screw driver and try turning the fork by hand ? its geared so you have to turn hard. clockwise.
there is no screw - it has a round head on it
Yes the fork is there, but it is secured with a domed headed fastener and I don't have anything that will turn it.
I used a very heavy screwdriver and it would not move. Forget it, i'll buy some cube trays. This Profile series is very cheaply constructed. The dishwasher can't even wash clean dishes, the handles on the ref are always coming off and the front of the microwave fell off the first month.Thanks for the help anyway.!!