How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Repairman1981 Your Own Question

Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4548
Experience:  7 years Repairing Appliances, Factory Trained in Several Major Brands
41736587
Type Your Appliance Question Here...
Repairman1981 is online now
A new question is answered every 9 seconds

I have a GE Monogram dual oven electric oven with touch screen panel (ZEK755WP1WG). I get

Resolved Question:

I have a GE Monogram dual oven electric oven with touch screen panel (ZEK755WP1WG). I get the F1 beeping after about 30 seconds of CLEAR button. It keeps going off every time. I finally had to shut off the circuit breaker.
What is wrong?
Submitted: 2 years ago.
Category: Appliance
Expert:  Repairman1981 replied 2 years ago.

Repairman1981 :

I'll be helping with your issue tonight.


 


 

Repairman1981 :

Good news bad news, the F1 on a ge oven is a ERC (electronic relay control) issue ... the bad news is GE has discontined your particular part. The good news, is that you can pull it and have it rebuilt. www.fixyourboard.com can rebuild this for you very reasonably. If you need any help with the removal of your board or anything lemme know. Thanks!

Customer:

Hmm.... I did get that answer on 2 other websites also, that I may have to change my circuit board, or rebuild it. I am not an expert, so dont know how to do it.


 

Repairman1981 :

You can't do the rebuild yourself, the software chips have to be replaced .... you can send it to fixyourboard.com (or several other sites) and they can rebuild and return. As for you removing it, a couple screws at the bottom of the control panel and a couple at the top allows you to access the board


 

Repairman1981 :

once you access it just label where the wires go and remove them, then 4 screws hold the board to the touchpad. Remove it send to them and reinstall. Nothing too major. That or replace the oven. It's a bit old, probably should be replaced, but you can save some pretty good money by repairing it.

Customer:

How much does the circuit board repair cost approximately?

Repairman1981 :

it varies depending on what they find wrong with the board, but my experience with them has been in the 140-250 range for most board.

Customer:

back at square 1..


 

Repairman1981 :

?

Customer:

your information has been useful.. but problem is not solved.

Repairman1981 :

well, it is, just gotta decide if you wanna replace the oven or rebuild the control. The boards are long discontinued, noone I could find had any stock, so the chances of just ordering a part is slim to none. You might search and research Ebay until you find one, but people dont usually wanna do without an oven very long.

Customer:

LOL.. well, our oven works when we need it, then have to shut off the breakers. Repairman came and took our old ovens board, wanted $250 to repair the board and another $299 to install. I found a used oven, costs $175, plus $100 to install. Not it has the F1 problem.

Repairman1981 :

the F1 will come about on any of them, and the tech that is coming out is getting yours rebuilt, you can do this yourself. He doesnt have one ... the boards were almost 400 when discontinued. He is either an idiot or jujst getting yours rebuilt

Customer:

So, am outta luck on this .. will contact the fixyourboard guys and see what can be done.


Hope I can contact you again on this issue.

Repairman1981 :

you sure can, just return to this chat and I can help further if the need arises.

Customer:

what other board repair companies are out there?

Repairman1981 :

Its pretty straightforward....when you get in there it isnt a hard repair at all

Customer:

yes, looking forward to it. your info was very usefull. i will give you excellent service marks.

Repairman1981 :

thanks!

Customer:

how do i get in touch with you?

Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4548
Experience: 7 years Repairing Appliances, Factory Trained in Several Major Brands
Repairman1981 and 9 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Repairman1981
Repairman1981
Appliance Repair Technician
2230 Satisfied Customers
7 years Repairing Appliances, Factory Trained in Several Major Brands