How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

our refrigeratocontrol shows O and when I try to put it higher

This answer was rated:

our refrigeratocontrol shows O and when I try to put it higher it doesn't work. I didn't turn it off it just quit running. Is it a relay switch or the electronic board?

Hello, Thank you for using this service, I will be helping you with your problem today

Good morning.Can you get us the model number from inside the refrigerator on the side wall or the ceiling ? thanks, Bryan

Customer: replied 4 years ago.

Model # XXXXX

okay perfect. unfortunately the main control board has failed in this. G.E. had to redesign these boards. they have a new board that you need to install to repair your issue. you can order this at the following link. if you pull the refrigerator away from the wall and look on the back you will see an 8X10 " cover. the board is located there. easy to replace you can do this yourself. hope this helps. thanks and best wishes, Bryan
Bryan and 3 other Appliance Specialists are ready to help you

Related Appliance Questions