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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Our model SHE3AR56UC/07 FD911100548 dishwashers drain is

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Our model SHE3AR56UC/07
dishwasher's drain is clogged. What can we do?

Hello, Thank you for using this service, I will be helping you with your problem today,

Good morning. how much water is in the bottom ? do you hear the pump running all the time but theres still water ? what i mean is as long as the door it shut the pump is running ?

Customer: replied 4 years ago.

The pump is not running at all whether the door is open or shut. The water comes up to the base of where the door opens

okay, so as far as you can tell the drain pump isn't running at all?
Customer: replied 4 years ago.

no where is the the pump?

okay these are a pain to get to. the machine has to come out to get to the drain pump. its number 412 on this diagram. however its inside the base pan you can only get to this by taking the machine out from under the counter and removing the side right panel , like I said a pain but thats how its done. most likely either the pump is clogged or bad.
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