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Appliance Parts
Appliance Parts, Home Appliance Tech
Category: Appliance
Satisfied Customers: 267
Experience:  Appliance tech since 1992. Factory authorized
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water spills into the ice container in the freezer compartment

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water spills into the ice container in the freezer compartment and when it freezes all the ice cubes are contained in one large rectangular block of ice. we have to remove the block and break it up with an ice pick to get usable cubes; what to do??

Appliance Parts :

Hi my name isXXXXX have been an appliance servicer since 1992. What model number of Subzero do you have?

Customer: 352 subzero
Appliance Parts :

And is the item over the year 1979 in year bought or under that?


 

Customer:

1999

Appliance Parts :

And i do apologize for all the questions. Do you also have the serial number on unit itself?


 

Customer:

i'll check

Appliance Parts :

No problem, just trying to give you the correct answer not a guess.


 

Customer:

i couldn't find it

Appliance Parts :

Usually when the bucket over fills you have a solenoid in the water valve sticking causing the overfill.
I would suggest replacing the water valve on this model


 

Customer:

is this something i need a technician to do?

Appliance Parts :

If you do not fill comfortable with the wiring, i would suggest calling a "qualified" repair man that is Subzero authorized to do the repair.


 

Customer:

thanks

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