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Thank you for your quick reply, there must be something holding that screw on...it just spins and spins but won't come out so I can see in there, feels like there is a catch or tab that needs to be pressed to release it.
How much/little "persuasion" would you recommend trying on pulling that out?
I pulled a little harder while jiggling it and it came right out...lots of stuff in there, fabric, coins, pins, gunk. Cleaned it all out and we'll see if that does the trick....thank you.