How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73394
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

my kenmore washer will not quit running water into it, and

This answer was rated:

my kenmore washer will not quit running water into it, and it is not holding the water. What can I do?
Hello, and thank you for using this service. I'll be helping you with your problem today.

This is a common failure with washers and it's a really easy fix. The problem is that the drain hose is siphoning the water out the tub as it's filling. The drain hose needs to raise up to the top of the washer and then down into the drain pipe no more than 6 inches. if the drain hose is stuffed down too far, the water will start to siphon out.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.
Tyler Z. and other Appliance Specialists are ready to help you

Related Appliance Questions