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Hi, I have a GE Monogram refrigerator/bottom freezer model ZIC360NRCLH serial # XXXXX The problem I have is that the temp setting for the refrigerator is set at 34 degrees the controls shows the temp being 34 degrees but the actual temp is about 4 degrees higher than what the display says. Also where is the temp sensor on the refrigerator located? Thanks
The diagram does not show the exact location, are they on the inside or outside panel of the refrigerator. Seen that diagram before and it does not help. Do you have a solution for this problem.The temp was measured with an accurate thermometer. Thanks.
Do you have a solution for this problem.The temp was measured with an accurate thermometer. Thanks.
Is there a diagnostic mode or a technical service guide for this refrigerator. Thanks.
There is not a technical service guide that we as techs can hand out to customers. Asking someone to do so is asking someone to break the law, also to break the agreement made with GE as a warranty service technician. That information is to quote GE........"GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE" Sorry we cannot give that out.Andy is correct, if the display reading is wrong the temperature sensor is bad and needs to be replaced, the method of testing is correct. If you have questions please ask.Thanks,Barry
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Please read my first questions, there is a 4 degree difference between the actual temperature and the set/display temperature after 24 plus hours. GE does not design these expensive refrigerator in a way if food is cold enough not to worry about it, if that was the case there would not be a display and temperature settings. I'm trying to resolve a problem with this refrigerator not answers to just get by and not worry about it I would like to get a professional answer for this problem prior to calling a GE Monogram tech.
Ya your right my brand new Fluke thermometer is bad just like the one I was testing with, that showed the same temperatures. When any liquid is in the refrigerator for 24 hours plus is at 38 to 40 degrees when the refrigerator is set at 34 degrees thats the lowest setting, the display shows the temperature being 34 to 35 degrees, and I did not have this problem six months ago. From your answer this is normal?
I have tried the top and bottom selves, same result. This same problem exist in the freezer.
Yes food and drinks are not cold enough the way they should be when the refrigerator setting is set to the lowest setting, ice cream in the freezer is not hard, its in the mushy side when its set at 0 degrees. Six months ago this refrigerator did not ave this problem.
No, there is a 6 to 7 degree difference.
Seven years old, the freezer is set at zero, the display shows 5 and actual temp is 11 degrees. I have had read the temp in the freezer as high as 36 degrees when it was set at 0 degrees. I know that could of been the auto defrost causing that, should it get that high when its on auto defrost?
It can but would've been waaaaaay more helpful if you had mentioned that the freezer was showing 5 degrees when set to 0, this is a dead give a way has nothing to do with sensors in the refrigerator compartment, sounds like you might have dirty coils or a bad condenser fan, if you look up above the fridge in behind the top service panel, you will see coils towards the back and a fan, behind the compressor, most likely you will have dust build up on the coils and will need cleaned gently with a brush, if they are not dirty make sure the fan is running thats right next to the coils, i believe you will find a problem in there. Also if you look all the way in the back of the freezer compartment do you notice any frost on the back wall?
I did clean the coil, they were not that dirty and the fan is running. That was one of the first things I did and it did not help. Is there a way to tell is the compressor is bad.
If compressor was bad would be way higher than that in there, its possible you got a freon leak but that would take some equipment and probably a service tech out, what about frost on the back wall inside the freezer notice any in there?
Is the compessor running right now ? Is it abnormally hot?
Yes its running, it is very warm and at times it sounds like there is running liquid thru the refrigerator.
Something isnt adding up, if the freezer is +5 this thing should run until it gets to 0, if the compessor is warm is most likely is not low on freon, the fan that you said was running up top, how quickly was it running, was it turning really slow ?
The compressor is very warm to hot, the fan is running fairly fast.
I cleaned them on the opposite side of the fan, the side where the water filter is.
There are two refrigeration lines going down the back of the refrigerator, should one of the lines be very cold because its not.
What is the sealed system? I don't think the compressor stops working, but not 100% sure.
I'm still trying to locate the thermisters in the refrigerator and freezer?
Does any body know where the thermisters are in this refrigerator, still having problem with the refrigerator. I would like to check the thermister to make sure the have the proper resistance.
Thank you for using Just Answer. I will be glad to assist you in your answer. Think about safety when doing repairs, electric, water, gas, ect.
Your control board is located by the compressor I believe. The control board is the same set up as the side-by-side fridge. Follow this you tube video to check the thermistors.
Follow this video on checking the thermistors, very good video! Please let me know if I was able to assist you, or if you need further information....thank you
Refrigerator thermistor is located behind #1513, this is why you can't see it. You have to remove those 2 screws, then you will see it behind its' cover. The thermistor is a white bulb with 2 white wires connected to it. I hope this confirms what you are looking for. Please let me know if I have been of assistance, and if I can help you further....thank you
There are no #1513 in this refrigerator. I looked on the sides and back there in nothing, the only thing there is similar to the #1513 are two small vents that are on the back of the refrigerator behind the the vents is a 3/8" hole it seems that these vents are connected with the duck work coming from the freezer to the damper on the refrigerator cold air comes out the holes. Any other ideas where the thermistors might be? Thanks