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Hello, I can help you with this. There is no part of the machine that can generate and odor of this sort. In fact when on and door closed the air inside the unit in contained and no air gets in or out (save a very small amount from the drain hose. You could remove the unit from the install, remove the lower bottom panel on the back and check the drain pan for gunk, but if it was enough to stink up the inside of the machine the entire house would reek. The odds are the smell has permeated the plastic liner. The best way to remove odors of this type is a large amount (2-3 cups) of used (wet) coffee grounds on a plate in the refer for a few days. They will absorb the odor as well as release their own.
If the freezer section stinks as well the same trick should be used but the freezer would have to be off so as not to freeze the grounds and render them useless.
I have used this trick many times and it always seems to work.
Let me know how else I can help. Sam
Brewing the coffee right now...will do as you directed and check in again in a couple of days. Thanks very much!!
I'll also check the drain pan...just in case. :-)
Glad to help, Let me know when its all pretty smelling.
Hello again - the stench is definitely lessening. I'm going to give it a couple more days with the coffee grounds before I call it "cured".
I will definitely give you an excellent rating, but I don't want to close this chat just yet. Is that OK?
No problem, let me know whenever your satisfied.