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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Electrolux induction range cook top flashing E11

Customer Question

electrolux induction range cooktop was flashing E11 we powered off and powered on but cooktop not responding...in other words, no power
Submitted: 4 years ago.
Category: Appliance
Expert:  Tech Michael replied 4 years ago.
Hi was there any electrical storms in the area or power surges that you know of?
Also how old is the unit?
Thank you
Tech Michael
Customer: replied 4 years ago.

no power surges

we have had the appliance for 4 months...working just fine until this E11 flashing

oven works but cooktop does not respond

Expert:  Tech Michael replied 4 years ago.
Hi Kelly,
are you saying the appliance is only 4 months old?
Thank you
Tech Michael
Expert:  Kelly replied 4 years ago.

Thanks for counting on us to help with your appliance problem. The E11 error code indicates that there is a key that is being "seen" by the control as being depressed for too long. How long did you leave the power off when you reset it? If less than 5 minutes, try it again and see if it changes anything.