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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11892
Experience:  15 yrs. experience as a certified appliance technician.
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Oven temperature exceeds by 100degrees or more over set te

Resolved Question:

Oven temperature exceeds by 100degrees or more over set temperature.
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

can you get us the model number so we can better assist you ?

Customer: replied 1 year ago.


Model# jgbs23weh4ww Serial no. 184949p

Expert:  Bryan replied 1 year ago.
Okay this is a gas range I see. what you need to replace is the oven thermostat. this is the part you turn to set the oven temp. these can be adjusted any more from what you did with the knob. this is available @ http://www.searspartsdirect.com/partsdirect/part-number/WB20K8/0022/364?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=WB20K8 this is all electrical and doesn't involve any gas part of the range so you can do this yourself. hope this helps. thanks , Bryan
Customer: replied 1 year ago.


Does the replacement thermostat fit on the same place as the current one?

Expert:  Bryan replied 1 year ago.
yes its the exact replacement. make sure you unplug the range before servicing thats all.
Customer: replied 1 year ago.


This is a gas range...I have no idea where the plug is

Expert:  Bryan replied 1 year ago.
it will be plugged in behind the range, if you can get to it shut it off at the breaker.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11892
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.


Sorry to be so slow in my reply...I suspected this would not be a repair that I would be capable of doing..I double checked with a parts person and he assured me the stove would have to be moved from the wall and the thermostate replacement part would have to be made from the back. I would have been more pleased with your help if you had suggested I get in touch with a professional...The nextime I have a problem with one of my GE appliances I will know where to go...a local professional.

Expert:  Bryan replied 1 year ago.
I'm sorry , We don't like to just tell people to call a tech because it makes us look like we don't want to help and just telling you to call a tech is not really helping. unfortunately we don't always know if a person on the other end is capable or not of doing the repair but we try to help if they can. very best wishes and thanks, Bryan

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