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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience:  15 yrs. experience as a certified appliance technician.
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the compressor is not the compressor is not working the repairma

Resolved Question:

the compressor is not the compressor is not working the repairma the repairman said it will cost 100 will cost 1000 dollars I didn I didn't find the guy trustworthy is there anything I can check or do?
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.
Hello, Thank you for using this service, I will be helping you with your problem today

do you have a model number so I can better assist you ?
Customer: replied 1 year ago.

rfg297aars

Expert:  Bryan replied 1 year ago.
okay, when he checked the compressor did he actually check for voltage to it ? also your saying he's telling you $1,000.00 dollars to repair is that correct ? is that to replace the compressor ?
Customer: replied 1 year ago.

he said no power to compressor a thousand to replace mother board

Expert:  Bryan replied 1 year ago.
OMG ! sorry , this guy you need to get rid of, there are two boards in this refrigerator and they are both under $100.00 , thats one hundred dollars. did he say which board? was it the inverter board (which is the one that controls the compressor) ($76.35) or the main control board. ? ($98.90) do you know which one? you can replace these yourself. let me know.
Customer: replied 1 year ago.

he didnt say witch one how can i figure it out?

Expert:  Bryan replied 1 year ago.
the only way to know is to take a volt meter to the inverter board and see if theres power going to it. if there is then its the bad one. if not the main control is the issue.my guess is the inverter has failed. thats the most common one to fail. they are both on the back of the refrigerator behind a panel. the inverter is # XXXXX on the diagram and the main board # XXXXX the inverter is available @ http://www.repairclinic.com/PartDetail/Inverter-Board/DA4100404E/2020950?modelNumber=RFG297AARS I'm pretty sure thats the one thats bad.
Customer: replied 1 year ago.

i have a volt meter where do i test?

Expert:  Bryan replied 1 year ago.
there are plugs at the bottom (white) test there for 120 volts. also is the fuse on the board blown?
Customer: replied 1 year ago.

fuses are good . i dont see where to test. plugs?

Expert:  Bryan replied 1 year ago.
you have to get your probes into the plug to test them. are the probes to big ?
Customer: replied 1 year ago.

im sorry i dont know what you mean by plugs

Expert:  Bryan replied 1 year ago.
okay there are wires going to the board that plug into the board. you need to test for power where the wires connect to the board.
Customer: replied 1 year ago.

ok my probes are to big thank you for your help any other thoughts?

Expert:  Bryan replied 1 year ago.
Well I'm pretty confident that board is bad, what I would suggest is order it with the link I gave you above, the site you are going to order it through has a 100% money back guarantee if it does not work no matter if you installed or not so you have nothing to lose there and you can send it back. My guess is you won't be sending it back however. We have had to replace quite a few of these for the same reasons you're having trouble. The board is I believe $78.00 or thereabouts. A long shot from $1000.00, if that board does not work then you will need to replace the other one but like I said I'm probably 98% sure that is your issue, well wishes and thanks, Bryan
Customer: replied 1 year ago.

thank youSmile

Customer: replied 1 year ago.

one more thing please as im doind this from my cell phone coukd you please send me a link for the larger board

Expert:  Bryan replied 1 year ago.
yes heres the link. they are out of stock at repair clinic so heres another link. http://www.appliancepartspros.com/Appliance-Parts/samsung-pba-main-item-number-ap4367518.aspx thanks, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience: 15 yrs. experience as a certified appliance technician.
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