Hello, Thank you for using this service, I will be helping you with your problem today
Good evening. Can you open the freezer and look on the back wall inside and tell me if theres any frost on it ? look real good behind your food.
PFS 22SISBSS Sorry, can we do anything to fix this ourself? Can a technician? Would it be costly?
We don't think we can reach it to repair , we are elderly. How can we defrost it? Unplug?