Appliance Repair Questions? Ask a Technician for Answers ASAP
No, there is no water in the washer. Right now, the washer is completely empty. It just does not start or fill up.
After the washer lights are on and the door is locked, the lights go out and the beeping starts. There are no lights flashing. There does not appear to be a code sign at all. I know that some Whirlpool duet washers show an error code. Ours does not.
okay try and put this in diagnostic mode
Starting Service History Mode & Diagnostic Test:
The washer must be empty and the control must be
in the OFF state before pressing the touch-pad sequence to
start the test.
Close the door.
Select any three different keys (except POWER).
Individually press these in a sequence of 1, 2, 3 and then
repeat this sequence two more times. This sequence must
be completed within 8 seconds of the first key press.
These three keys are referred to the 1st, 2nd, and 3rd keys,
based on the order pressed
Upon entry into service diagnostics, the console will beep
(if available) and all console LED lights will turn on for
Any error codes will be displayed in the Estimated Time
Remaining display. If there are no error codes stored,
88 will be displayed. On models without a display, the
WASH LED will flash to indicate the error code. If there
are no error codes stored, the WASH LED remains on.
This program recalls the most recent error code first.
After entry into service diagnostics using the 1st, 2nd, and
3rd keys, each of these keys will have unique functions
regarding service diagnostics as detailed in the following
Key Press Function Behavior Feedback Device
Activates the User
Interface Test. All LED
lights are turned on.
hold 5 sec
No action Three beeps
Nothing happened. No lights, no LED display.
No I do not have the panel off. What can we do now?
Thanks for your help. We are just sorry that you could not give us an answer that would work. It is definitely hard to believe that a washer that has only been used 5 months would, all of a sudden, break down. I did fail to tell you that, when the beeping starts, the "wash light" does control to flash.
Oh Okay ! count the flashes the wash light does. this is telling us the error.
FAILURE/ERROR DISPLAY CODES
The failure/error codes are displayed when accessing the Diagnostics
test routine. Failure codes will be displayed in the Estimated Time
Remaining display of the washer console. For non display models, the
WASH LED will flash and the error code number is XXXXX by the
number of times the LED flashes. The first set of flashes represents the
“F” and the second set of flashes represents the “E”. There is a pause
of 2 seconds between the flashes for “F” and “E”. The error code
sequence will repeat after a pause of 5 seconds.
The wash light flashes 6 times, stops, and then flashes 1 more. After a very short wait, it does the same thing. Also, I forgot to mention that the door lock light does stay on. I hope this will help you to find an answer.
yes it will help. hang on. Okay so your getting an F6E1 error. this is the meaning.
The communication between the Central Control Unit (CCU) and the Motor Control Unit
(MCU) cannot be sent correctly.
- Unplug washer or disconnect power.
- Check that the power cord terminals are connected at the right position to the RFI filter
- Check that the two ground switches are pressed correctly by the toe and rear panels.
- Check that ground switches are fitted correctly, and are not broken and the green
ground wires are connected correctly.
- Make sure that both ground switches are not broken or scratched.
- Make sure that all the ground harnesses (green wires) are connected correctly, and are
not broken or with wires detached.
- Make sure that all wire harness connections from the CCU (MI3 cavity), main Motor,
and MCU are not broken or with wires detached, and that connector internal pins are visible.
- Check for continuity from the MCU connector wires to CCU (MI3 cavity) connector.
- If the continuity diagnosis failed, the Main Harness must be replaced.
- Make sure that all the connectors are fully seated.
- Check the drive system for any worn or failed components.
- Plug in washer or reconnect power.
- Verify the washer operation by running the Diagnostic Test cycle. See page 5.
- After the diagnostic test has finished, unplug washer or disconnect power and
wait for 15 seconds.
try checking all the wiring harness plugs. remove the top of the machine and the lower panel and check the plugs on all the electronics.
Thank you very much. Here is what we did. We turned off the power at the control panel. Then turned the power back on. The washer worked. How would this happen? Also, does this mean that the problem is solved? Don't worry I will rate you a huge smiley face.