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model no.10653554201. I have a valid service contract (#000801042900043)
No frost at all. I believe the freezer fan is running (there is steady humming noise).
No. Just the steady hum of the fan.
I didn't feel any air flow. (By the way, the refrigerator is on the first floor and my computer is on the second floor, so I have to go up and down the stairs every time you ask me to check something. Not a problem, but it does delay things.)
Bryan, thanks for the answer. Since I'm under a service agreement, I'm going to have a technician come out and fix the problem. I'm going to rate you good anyway, trusting that your fix is the right one. jdm