Hello, Thank you for using this service, I will be helping you with your problem today
the drain pump is located in the bottom of the machine its # XXXXX on this diagram.remove the back panel (F070) to gain access to the pump.can you hear the pump running before you move the hose or does it start running when you move the hose? this may be a loose wire on the pump.
Thank you. When I touch the hose the pump engages and starts running. There is even a short electrical spark when it engages on the back of the pump.
Do I need to remove the pump before removing those connectors?
Thank you. Do I need to purchase that connector? What is that part number? Anything I should do to prevent this to happen in the future?
looking at the pump it looks like the connectors are more of a plug is the right on yours ? does the pump look like this.? did you see where the spark was comming from ?
Yes, it looks the same. There is a plastic shield covering the pump. When I was touching the pump the shield was on and I could see the sparks through the shield. Then I stopped the washer and removed the shield and could see two wires on the back but I did not restarted the washer for safety reasons.
The washer is empty. I was trying to remove the pump last night but didn't know how to do it. If you can provide detailed description how to remove it I would greatly appreciate. I will do it tonight when I get home.
Thank you again for your valuable advise. As you suspected one of the electrical connectors was loose and was about to break. It looks like a design flow. These electrical wires a little bit short and when the pump vibrates there is not enouph room for attached wires to play. I cut the female disconnect off, added about 2" extension wire and plug it back. Tested on the light laundry load and it works. Thank you.
Just want to add one more advice if somebody will read our post. The flexible houses that connected to the pump were actualy glued to the pump inlet and outlet. I could not remove them until I realize that. Had to use flat screwdriver to break the glue.There is nothing in the manual saying about this. Go figure out.
Attachments are only available to registered users.