Hello, Thank you for using this service, I will be helping you with your problem today
can you resend the model number with a space between each number? it didn't come through. thanks , Bryan
1 1 0 2 3 8 1 2 1 0 0
correct, it's draining ok. By the way Bryan, we don't own this washer, we're considering buying it... just need to know first how hard it would be to fix.
okay great ! heres what you need to do. your coupling has broken in this. its the part between the motor and transmission that replaces the old belts. here a link to order the part and theres a video there that shows you how to replace it. you can do this yourself easy with the video. heres the link. http://www.repairclinic.com/PartDetail/Motor-Coupling/285753A/1195967?modelNumber=110.23812100
this will take care of your issue, thanks , and best wishes, Bryan