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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
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Experience:  7+ years being an appliance technician with factory training.
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We have a Jenn-Air Downdraft Gas Slide-In Range. It appears

Resolved Question:

We have a Jenn-Air Downdraft Gas Slide-In Range. It appears that the lower heating element (for baking) isn't working. How can we check the heating element connection? Is there anything else you suggest we check as well?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Does the broil and the cooktop still work like normal?
Customer: replied 1 year ago.

Yes, the broiler and cooktop work like normal.

Expert:  Tyler Z. replied 1 year ago.
OK perfect. It sounds like your oven igniter below the floor inside your oven is just starting to fail and needs to be ordered and replaced. Oven igniters last about 6-8 years under normal use before they tend to start failing. They need to draw at least 3.2 amps or else they won't open the gas valve correctly and it will either crack the valve open, or open and shut the valve several times when it should just be holding open. It doesn't matter if the igniter is glowing or not; just because it glows doesn't mean the igniter is drawing enough power to open the safety valve. The igniter is only about a $50 part and you can replace it yourself if you want to remove the racks inside the oven and then remove the floor to access it. Otherwise it will cost about $150-175 to call someone and replace it for you.

Now if your adiment about testing, you'll need to pull the oven forward and remove the back panel, then test power down to the igniter when you turn back on and you should get 120 volts. If you get 120 volts, then you need an amp clamp to test the amperage and make sure it's over 3.2 amps to the igniter. If both things check good then the igniter wouldn't be the problem---but it's really unlikely.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 56328
Experience: 7+ years being an appliance technician with factory training.
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