Appliance Repair Questions? Ask a Technician for Answers ASAP
Model No. CTX16BABNRAA
Serial No MV833782
I indicated in my question that I didn't see anything resembling a compressor so I can only guess. Is the compressor the little box attached to the 10 inch diameter tank?
It seems like the 10 inch diameter tank is vibrating a little. I just plugged in the refrigerator so maybe there wasn't enough time but nothing is really warm.
I assume that the freezer fan will blow into the freezer. There is no air movement in the freezer so I guess the freezer fan is not working.
When I removed the screws in the floor panel of the freezer I did not see the fan. What I did see was a quarter inch covering of smelly stuff of the consistency of chocolate pudding. Very disgusting. Probably the residue of decayed food.
The fan, I think, is behind a piece of the rear panel which I can easily remove except that it is blocked by the shelf which I can't get out without breaking either the steel shelf or the rear panel. How do I get the steel shelf out?
I've left the refrigerator on long enough to see that the compressor is definately warm and vibrating.
I need to take a break. Can I turn the computer off and cintinue this tommorrow without losing all of this?
Do you work on Memorial day.? Are you there? Are you one person or a number of people?
Anyway, I've got the shelf off and I've taken off the plastic cover at the rear of the freezer.
The fan is not stuck. It's simply not working.
So I took off the metal panel that surrounds the fan area and now the whole fan mechanism is exposed.
What do I do now? Do I order a new fan motor? The part number that I have for the Evaporator Fan Motor is WR60X0203. This is from a sheet that was taped to the back of the refrigerator.
Can you order the part for me at a reasonable price?
I have another question. Is the refrigerator safe to use with all that smelly chocolate pudding like substance under the bottom panel of the freezer? Of course I'll try to clean it but I'm sure a small residue will remain. Will all be OK health wise?
I will be happy to give you the highest rating (I guess that's a 1) but I was hoping I could keep you around in case, when the motor arrives and I try to install it, there are more problems or maybe the refrigerator still doesn't run.
But this may be asking too much so if you want me to rate you right now I will.
Thanks Barry. I'm going to save this in my Favorites for a little while.
As we corresponded a couple of days ago, you said that I could keep this file active for 30 days.
When I rate you your rating will be excellent. However, I don't want to lose the file. I want to keep it active until I install the freezer fan motor which should have already arrived.
If I rate you will the file disappear or will we stay active?
Hi Barry I haven't had achance to get back to my refrigerator. My freezer fan motor hasarrived. I'm figuring that Ihave thirty days which is about two more weeks to get bust installing yhemotor and still have your advice. I'm working now but will get atthings as soon as I get a chance. Harry
I don't have too much time today so I will turn off my computer after sending you this question.
I disconnected the freezer fan motor and fan from it's bracket yesterday evening and I have a couple of questions.
It seems like I just pull the fan offof the motor to install the new motor. It's just that the fan doesn't slide off that easily and I don't want to break anything. I guess I should just pull harder, right?
Frankly, I'm also a little scared that the refrigerator still won't work after I install the new freezer motor. What do you think?
I just rated you as excellent but I thought I had 30 days to keep you on this until the thirty days were up or until my refrigerator was running.
Anyway, I'd like answers to my 2 followup questions.
You've been very helpful. When I started this I had a day or so to play with my refrigerator. But now I'm working and have a lot of other things to do so I'm treating this as a kind of hobby.
I would like to keep you involved beyond the thirty days until my refrigerator either runs or I junk the thing.
Sorry someone is not well. Hope that person gets better soon.
Anyway, when you have a chance, maybe you can tell me if it's OK to pull the propeller off of the old motor and maybe just shove it onto the new motor. It seems pretty tightly on the old motor and I don't want to damage it pulling it off. Also, I'd like your opinion as to whether the refrigerator will run after the new motor is installed.
I'll give it a try when I get home.
Hi again Barry
I've got bad news. After letting the refrigerator sit for 5 months I finally put the new freezer fan in and it works fine. ie. the freezer fan works fine.
However, the refrigerator still doesn't cool.
So I went back over all of the steps and they all check out. The compressor is vibrating. The fan at the bottom is working and the freerzer fan is working but the fridge still doesn't cool.
What do I do now?? Harry
I've only had the refrigerator on for about two hours and I think it may be cooling a little. It feels lile the air blowing near the freezer fan is a little cool and since the compressor is hot now that heat must be coming from somewhere. I'm also thinking that refrigerators cool very slowly. Is that true?
In any event I'm going to tighten the screws on the plastic pieces and leave the fridge on overnight.
PS I may need you for my washing machine. Also, do you do Canon printers.
It's been running for 18 hours and it's still not cooling.
They are lightly coated white.
I'll put the back cover up right now. The freezer fan has been running but I'll check it as I replace back cover.
OK Barry but I did have it on for 18 hours with no sign of imminent cooling. Anyway, I did put the back cover on and did note that when I plugged refrigerator on freezer fan went on.
I will plug refrigerator back on after I replace vertical air flow director.
A probably irrelivant observation is that the pipe leading to the coils on the upper right hand side is green. Also. the push on electrical connectors to the old freezer fan were corroded to the point that one of the push-on connectors was not making contact. I replaced the connector when I replaced the fan.
I think I figured out something else all by myself. The big thing that I failed to do is replace the bottom back cover. This cover is probably necessary to direct the cooling air from the bottom fan around the compressor.
It's not the light. I peeked in just before the door finally closed and I could see the light going out.
In the meantime I left the fridge on for almost three days and it's still not cool.
We had been away from the house for some time (maybe as long as six months) before we returned and noticed that the refrigerator had died. That was what the chocolate pudding like stuff was about. It was the decayed food that we had left in the freezer,
Maybe whatever makes the coils white died but everything else kept running until corrosion caused one of the push-on contacts at the freezer motor to rot off.
Yes they were Barry
When I remove the vertical back plastic I can feel that the fan is blowing air into the freezer compartment away from the coils.
I checked that earlier when I peeled just before the door closed and saw the light going out. I'll check if it is hot if you want next time I'm home.
But are you sure that the fan direction is correct? I'm thinking that maybe the fan should be directing the air toward the coils.From there the air would flow to all parts or the refrigerator.
The air would be sucked from the freezer but would flow back to the freezer through the pathway under the bottom plastic piece in the freezer after passing over the coils.
But shouldn't I be checking if the coils are getting cold?
Also, I don't understand the significance of the whitish color of the coils. Why does this mean there is no serious problem?
Maybe the refrigerator is out of freon or whatever refrigerant is being used??
I gather from the air flow answer that i've got the fan blowing in the correct direction.
But your answer about the coils turning white makes no sence as far as explaining anything.
My coils were white from top to bottom when this whole investigation started. But my refrigerator had been dead for six months.
In the very beginning of all this you stated that the fact that the coils were coated with a whitish substanse meant that nothing serious was wrong.
Forget about the white coating. Don't the coils have to become cold before the circulation of the air matters? Why didn't you ask me to put my hand on the coils and see if they become cold when you turn on the refrigerator? They don't.
So what's wrong with my refrigerator? The compressor is warm and vibrating. I've replaced the freezer fan so both fans work . The coils are coated with a white substance but they don't become cold.
Is my refrigerator out of refrigerant? Can I replace the refrigerant easily? Should I replace the refrigerator? You must know.
Please respond. Harry