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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I opened the washing machine (Kenmore HE31) using pause/cancel

Customer Question

I opened the washing machine (Kenmore HE31) using pause/cancel unlook door. I added a garment I'd forgotten. How do I get it to start again and finish the cycle!
Submitted: 4 years ago.
Category: Appliance
Expert:  Kelly replied 4 years ago.
Thanks for counting on us to help with your appliance problem. My name is Kelly and I look forward to helping you! The control is likely confused. Unplug the machine for about 5 minutes and then see if it will restart. Let me know what happens.
Expert:  Kelly replied 4 years ago.
Did you get your washer to reset and start working again?

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