Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today
do you have a model number. ?
Samsung Model #DV337AER/XAA
Drum feels loose, turns too easy.
Correct, the display shows "drying", but the drum is not turning and I hear no air/noise.
There is one belt around the drum. It doesn't appear to be broken, but is very loose. I there just one belt?
How do I access the drive mechanism?
Is there a diagram of the belt configuration?
Thanks! We are almost there.