How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

RA RR

Customer Question

I have a maytag centennial washer; It stopped with the basin full of water. There is power, there are no crimps in the hose(s). With the lid closed the machine makes a rapid clicking noise. any ideas?
Best regards,
Rick
Submitted: 4 years ago.
Category: Appliance
Expert:  Kelly replied 4 years ago.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Is the clicking coming from the lower part of the machine, like the motor? May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 4 years ago.

mvwc200xwo

Expert:  Kelly replied 4 years ago.
Thank you! Can you tell where the clicking is coming from? The timer area or the motor area below?
Customer: replied 4 years ago.

I dont know how to tell; it does stop after about 5 seconds

Expert:  Kelly replied 4 years ago.
Is the click sound very light and at the top of the machine?
Customer: replied 4 years ago.

No, it is within the body of the machine; you can feel it thru the housing

Expert:  Kelly replied 4 years ago.
Okay, it is probably the motor clicking. Will it spin in any cycle and does it wash well in all cycles? Do you have a meter to test with?
Customer: replied 4 years ago.

Does not spin in any cycle, yes I have a meter

Expert:  Kelly replied 4 years ago.
Does it click in every spin cycle and wash okay in every cycle?
Customer: replied 4 years ago.

It has stopped clicking on any cycle; when I unplug the red indicator light flashes once

Expert:  Kelly replied 4 years ago.
I have placed your question at the top of the list. Another tech should be along shortly.
Customer: replied 4 years ago.

Still there?

Expert:  Kelly replied 4 years ago.
Yes, your question is at the top of the list and awaiting a tech familiar with your problem.