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I have a Fridgidaire Refrigerator Model # XXXXX I cant

 
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  • Answered by:Chas
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Customer Question

I have a Fridgidaire Refrigerator Model # XXXXX I can't get it t crush ice anymore. I've replaced the crusher assembly because the "flap" that that moves to the crushing knives had broken, still no crushing. Installed a new solenoid that activates the "flap" and still no crushing. Can you give me another solution?

 

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Brand: Fridgedaire
Type of Appliance: Refrigerator

Submitted: 238 days and 2 hours ago.
Category: Appliance
Value: $30
Status: CLOSED
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Expert:  Chas replied 238 days and 2 hours ago.

Hi, my name is Chas, I am hoping that I will be able to help you with your problem today..

Can you hear the solenoid activate when you press on the dispenser lever?

Customer replied 238 days and 2 hours ago.


Yes

Customer replied 238 days and 2 hours ago.

Yes

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Expert:  Chas replied 238 days and 2 hours ago.

Did you replace the entire bin or just the flapper mechanism in it?

Customer replied 238 days and 2 hours ago.

Not the whle bin, just the circular crusher assembly that contains the flapper. Item 13 if you have a picture of the ice maker

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Expert:  Chas replied 238 days and 1 hours ago.

At the back of the ice container there is a little lever, that the solenoid acts on, does the flapper move when you move this lever?

Customer replied 238 days and 1 hours ago.

Yes it does, when you move the lever down (counter clockwise) the lever moves up.

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Expert:  Chas replied 238 days and 1 hours ago.

The opening to the solenoid, is it all the way down right now or up?

Customer replied 238 days and 1 hours ago.

it is up

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Expert:  Chas replied 238 days and 1 hours ago.

Can you push it down and get it to stay down?

Customer replied 238 days and 1 hours ago.

Yes, no resistance at all

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Expert:  Chas replied 238 days and 1 hours ago.

With it in the down position, reinstall the bin and try the crushed ice, I think this will get you going...


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Let me know if I am right or wrong????

Customer replied 238 days and 1 hours ago.

Still just cubes. Does the lever go inside the plastic box on the solenoid accuator?

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Expert:  Chas replied 238 days and 1 hours ago.

Ray, the little rod is suppose to go into the plastic hole in the end of the soleniod...

Customer replied 238 days and 1 hours ago.

I don't know where that hole is. The solenoid plunger goes into a plastic slide that looks like is what the lever goes into

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Expert:  Chas replied 238 days and 1 hours ago.

THis is the part that rod has to go into


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Customer replied 238 days and 1 hours ago.

yes that what I have it in

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Expert:  Chas replied 238 days and 1 hours ago.

Ray and when you ask for crushed ice that solenoid goes up correct?

Customer replied 238 days and 1 hours ago.

Just checked the solenoid doesnt move. I have an appointment I need to go to. How do I get back ahold of you?

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Expert:  Chas replied 238 days and 1 hours ago.

I have to now also, I will be back on in about 2 hours, just post back and we will continue?

Customer replied 235 days and 21 hours ago.

Little more than two hours, but I'm back. I guess we've determined that the solenoid doesn't move. How do I check the power to the solenoid? I'm pretty sure that the leads to the solenoid are hooked up correctly, because of the shape of the spades.

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Expert:  Chas replied 235 days and 21 hours ago.

If yo hook a vot meter and set it on 120 volts, when you call for ice it should show it as 120 volts

Customer replied 235 days and 20 hours ago.

ok, I unhooked the shelf and physically watched the solenoid engage when I called for ice. So maybe its something in the knife assembly I'm missing.

Customer replied 235 days and 19 hours ago.


When the solenoid engages and lifts the lever, the flap moves away from the knives, when calling for cubes. The default position is the crush position with the flap up against the knives. I don't think the flap stays up against the knives when cubes come to the crusher, when wanting crushed ice. The solenoid doesn't hold the lever down.

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Expert:  Chas replied 235 days and 18 hours ago.

The soleniod should rises when you have it on cube, so the problem is in the bin knives themself.

Customer replied 235 days and 18 hours ago.

Got any suggestions?

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Expert:  Chas replied 235 days and 17 hours ago.

To be honest I never bother to try and repair the bins, I they are a pain to put together, I always replace the bins with new ones, in the long run it seems that you come out farther ahead and less aggrevation.

 
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