Hello, Thank you for using this service, I will be helping you with your problem today
do you have a model number ?
I am sorry I did not get back to you promptly. I was out of town. The model number is XXXXX 5055 AUC (it is a 36 in double oven with convection in the top oven).
Cannot answer yet because I have not made the repairs yet. However, the expert was very prompt with the answer. Thanks.