Recent Feedback
I have a Whirlpool Dishwasher, Model DU8900SWLU0 Type 280-0.Never had any problems with it until today.After loading the dishwasher, I noticed the cycle would not start. Lights appear in the control panel as usual, and I can easily change the settings. I reset the options and tried to start the cycle again. Nothing happened. There are no unusual sounds heard when the cycle knob is turned. What could be the problem? Thanks for your help!
Optional Information: Brand: WhirlpoolType of Appliance: DishwasherWhat have you tried so far?: resetting options on the selector panel. The unit has power.Nothing happens when I turn the cycle selector knob to start the unit.
Hello and thank you for using this service,Can you double check that model number there seems to be an issue with the letters after the 8900...thanks
I added an extra 0 in the model number.
Should be DU890SWLU0.
Serial # XXXXX(NNN) NNN-NNNN/p>
Ok great,When you say lights appear in the control console as usual do you mean LED lights? Or actual lights that you know there is power to the machine for certain, since I pulled up your model but did not see any lighting for the console. There should be a selector switch that actually just has a red indicator above it when depressed, but is actually not a light. Let me know as this will make a difference.
I believe they are LED. There are push button selectors on the left of the door panel. On the far left, there are 4 cycles to choose amongst the push buttons. Next to these are a set of push buttons labeled "Options" and include Hi-Temp, Air Dry and reset. When depressed, the selection indicator is green to denote the desired selection. To the far right of the door panel, is the selector that is rotated clockwise to operate the unit. I noticed that the selector knob, when rotated, has an increased resistance when turning it. I hope this helps!
Ok that is actually a mechanical switch with just a green label indicator not an electrical one. You need to check for power to the unit first. I would make sure any switches in the surrounding area are turned on. A lot of houses use a switch to turn power on and off to the unit. Next remove the bottom pane and the electrical cover box under it off to the right. Check for 120 volts from the black to white wires there. I believe either you have the power turned off, breaker blown or a wire in that small electrical box under it is burned up. All of these will cause the issue you are having. Check it out.All I ask of you is to please rate me with one of the top 3 ratings and tips are appreciated. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.
Experience: Over 15yrs experience with 10,000+ in home repairs.
Thanks! The unit has a power cord that is plugged into a receptacle under the sink. The garbage disposal shares the same receptacle. Garbage disposal works, so, it must be something in the wiring that you mentioned. I do not have a voltmeter to check for current. Is there another way to check it or should I purchase a cheap volt meter? Thanks!
Ok plug the unit into the garbage disposal outlet and turn on the switch to see if the Dishwasher powers up. If it does not remove the bottom panel to the dishwasher. You will see a small cover off to the upper right with one screw. Remove it and check the wire nuts and wire there, you may find it damaged there. If all looks good there you need to remove the control console as you may have a door switch issue.
Thanks! I'll give it try in the morning. Appreciate your assistance
no problem