Appliance Repair Questions? Ask a Technician for Answers ASAP
HI there, what options do you have on your control panel, from left to right?
hi temp wash
Ok, just a minute please.
Close the dishwasher door. Push the "normal wash" button, then push the "heated dry" button. Push the "normal wash" button again, and push the "heated dry" button again.
Watch for all of the lights on your Kenmore dishwasher's panel to turn on and then turn off. The washer may start a new wash cycle at this point. this should reset the control board.
pushing the normal wash button turned on both normal wash ans heated dry. pusing heated dry turn that light of but normal wash liht remained on. pushing normal again caused heated dry to light. clean loight continued to flash green throughout.
hold the cancle button for 3 seconds, tell me what it does then?
normal wash light goes off
Now try a short wash cycle.
sorry. what do you mean "short wash" cycle. that is not one of the options.
try using the machine now, tell me if it will run just fine or if it will stop.
doesn't start. no change. clean light continmues to blink green.
Check that the door of the dishwasher is fully closed.
yes, it is closed
Press the "Start/Resume" button to continue running a cycle. The dishwasher will start up again as long as the door is shut and the dishwasher is receiving power
dishwasher has power. pressing start/resume causes red light to blink 3 times. green clean light continues to blink throughout.
Ok so what you are going to have is just a shortage on the control board.
OK. what is the correction?
repalcing it will fix this issue, but i must tell you that it is going to cost about the half the cosr of of what the uni is worth.
About how old is this unit?
could pulling the control board and cleaning fix?
what other manufacturer would you recommend to replace unit.
you can open the control board and disconnect the wires going to it then replug then hopefully that will reset the board. i would go with maytag or even GE. they are not so expensive makes but very reliable.
separate electric circuit. why wouldn't throwing breaker do that
You can check for loose connection or even burnt contacts on the board.
doesn't sound as though there is much hope, short of replacement.
You can order part online at www.repairclinic.com or at your local appliance parts dealer.
diagrams will be available at www.searspartsdirect.com.
before purchasin, any chance it is something else
Yes also check the door switch, make sure that it is making good contact.
door seems to latch fine. don't know about the switch
If the green light comes on then that usually means that your door is not closing properly. but since you stated that it seems fine then i would check the connections to the control board.
not certain i am following the logic on this. you had me go through various tries with cycles and options and suggested replacing the control board. is the door switch and integral part of the control board or is it separate. replacing the control board if the door switch is faulty and not an integral part of the control board wouldn't seem to resolve thew problem
OK. tried the sequence as noted. all LEDs cam on. then started a quick rinse cycle then a normal wash cycle then a normal cycle again. unit has now shut off. clean light is no longer on.
Good, that means that you've unlocked it. 90 % of the time that error is a fluke.
I would like you to run a normal wash cycle. If the error does not come back, that means it was a fluke. If it does come back, it means we need to find why the dishwasher is not detecting the temperature rise. There are 5 or 6 things that can cause that. Run your cycle first, we'll address other troubleshooting steps if your problem returns after your cycle is through ok? All you need to do is come back to this question and it's free to do so. Please remember, any rating you give will now reflect on me, so please disregard the previous expert in your rating of my service to you. Thanks Juan, and I look forward to hearing some good news. If it fails, we'll start troubleshooting then ok?
We ran a normal cycle. Error has come back, i.e. clean light 7 blinking green, pause and repeats
water is spraying. now what?