Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I replaced the board on the Whirlpool Caprio washer and it

 

Customer Question

I replaced the board on the Whirlpool Caprio washer and it still won't spin. Model WTW5600XWO serial C10230116, what next?

 

Optional Information:
Brand: Whirlpool
Type of Appliance: Washer
What have you tried so far?: Replaced the main control board that you said to replace. Went thru the diagnostic modes and calibration mode and it still does not spin on high when washing on normal. I did get it to spin on low on spin and drain.

Submitted: 235 days and 7 hours ago.
Category: Appliance
Value: $30
Status: CLOSED
Picture
Expert:  Appliance Tech Larry replied 235 days and 7 hours ago.

Hello I'm Larry and I will use all my training and knowledge of 40 years to help you with your Problem today ,, thanks

does it pump the water out?

Customer replied 235 days and 7 hours ago.


Yes but will not spin on high

Picture
Expert:  Appliance Tech Larry replied 235 days and 7 hours ago.

it does spin but does not go into high spin and does it show a error like F1 or anything

Customer replied 235 days and 6 hours ago.

No error codes. I ran the diagnostic mode and the led lights just blinked on and off for .5 sec but did not see the "00" on the display until I ran the calibration mode. I have not set and watched the washer go thru an entire cycle though. How long do the error codes display themselves?

Picture
Expert:  Appliance Tech Larry replied 235 days and 6 hours ago.

not long at all, start the washer and when it acts up it should show the error at that time so try it and let me know please

Customer replied 235 days and 6 hours ago.

I will try that. The board I took out was a Rev D and the one I ordered new was a Rev C. Be back in about a half hour.

Picture
Expert:  Appliance Tech Larry replied 235 days and 6 hours ago.

take your time

Customer replied 235 days and 5 hours ago.

I ran a load on normal. The led lights went thru the cycle but it only pumped water in and water out. There was no activity on wash from 33 min to 20 min then some water in and some water out. I stopped on 11 min and wouldn/t move.

Picture
Expert:  Appliance Tech Larry replied 235 days and 5 hours ago.

was this the part number of the board you installed ,,, W10296018

Customer replied 235 days and 5 hours ago.

yes. how is the diagnostic supposed to display after the led lights blink on and off?

Picture
Expert:  Appliance Tech Larry replied 235 days and 5 hours ago.

it should clear and be ready to use, i would send it back for a replacement ,, the one you have is bad or its a rebuilt board

Customer replied 235 days and 4 hours ago.

At the beginning of the casual and quick wash the tub bumps the sides of the case a couple times then stops. Quick wash stopped at 9 mins for over 9 min when the led was on spin

Picture
Expert:  Appliance Tech Larry replied 235 days and 4 hours ago.

sorry but i had to step out ,, then this is a different problem than that board

Picture
Expert:  Appliance Tech Larry replied 235 days and 4 hours ago.

do you still need help?

Customer replied 235 days and 1 hours ago.


Guess I have to start with a repair man

Accepted Answer

Picture
Expert:  Appliance Tech Larry replied 235 days and 1 hours ago.

if the tub bumps on the sides then you have something under the tub to cause this and also why it does not spin so yes for this you will need a service tech ,, thanks

Expert TypeHome Appliance tech
Category: Appliance
Pos. Feedback: 96.2 %
Accepts: 18969
Answered: 8/21/2012

Experience: Over 35 years of in home appliance repair and service

Ask this Expert a Question >
 
Tweet

7 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
I you still answering questions re Freezers? I have model 4/9/2013
I have a KitchenAid refrigerator, model number KSF26C6XYY, 4/9/2013
is this free? 4/9/2013
I have a Maytag front load washer that stops and shows a 3E 4/8/2013
Hello! Got an unresponsive 665.17572202 Kenmore Elite dishwasher 4/8/2013
My Whirpool washing machine Model# XXXXX Serial# XXXXX 4/8/2013
Maytag gas dryer Model LDG8706AAE - takes 3 to 4 hours to dry 4/8/2013
I am so frustrated as six months ago I purchased a new Kitchen 4/8/2013
We have a Gold side by side, with an in-door ice maker. My 4/8/2013
how to set the clock on Thermador CMT127NPRS Oven 4/7/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
171 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC