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while using my oven it shuts off randomly and now my touch

 
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  • Answered by:Kelly
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Customer Question

while using my oven it shuts off randomly and now my touch pad is not responding? is there a reset for the touch pad??
Thank you

(Tell Us More or Submit Now to Talk to a Professional)

 

Optional Information:
Brand: Bosch
Type of Appliance: Oven & Range
What have you tried so far?: shut off and turned on at breaker panel

Submitted: 233 days and 9 hours ago.
Category: Appliance
Value: $30
Status: CLOSED
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Expert:  Appliance Tech Larry replied 233 days and 9 hours ago.

Hello I'm Larry and I will use all my training and knowledge of 40 years to help you with your Problem today ,, thanks

may i have the model number please

Customer replied 233 days and 9 hours ago.


HE57152UC

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Expert:  Appliance Tech Larry replied 233 days and 9 hours ago.

please recheck the model, something id not right with this one ,, thanks

Customer replied 233 days and 9 hours ago.

maybe its HES7152UC

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Expert:  Appliance Tech Larry replied 233 days and 9 hours ago.

thank you ,, you will need to remove the back from the control panel and swap out the control board and its part number 653424 which cost about $157 and you can get it at a local appliance parts dealer near you and if you wish to order then let me know and i will find a link for you to do so ,, thanks and have a great day

Customer replied 233 days and 9 hours ago.


is it easy to swap out

Accepted Answer

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Expert:  Appliance Tech Larry replied 233 days and 9 hours ago.

very easy, pull off the knob,and then you will need to remove the back from the control panel and swap out the control board and its held by 4 small screws

Expert TypeHome Appliance tech
Category: Appliance
Pos. Feedback: 96.2 %
Accepts: 18969
Answered: 8/19/2012

Experience: Over 35 years of in home appliance repair and service

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Customer replied 232 days and 13 hours ago.


can you help me locate part?

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Expert:  Appliance Tech Larry replied 232 days and 13 hours ago.

sorry to be so long but here is a link to order it online if you wish ,, thanks..

http://www.repairclinic.com/Bosch-Range-Stove-Oven-Parts?s=t-653424-%3d%3da13b129

Customer replied 232 days and 13 hours ago.


thanks!

Customer replied 231 days and 5 hours ago.


recieved the part today and installed as directed...very easy

 

i followed directions and programed the control board and test fired the oven.....

 

it all worked like a charm!!

 

I shut oven down for an hour and went back to turn on and it doesnt work.....touch pad is not responding......

 

Help???

 

i also tryed unplugging and doing again <<<<

Customer replied 231 days and 4 hours ago.

Relist: Other. waiting

Expert:  Technician-Josh replied 231 days and 4 hours ago.

Hi. My name is XXXX XXX i will pick up on this problem you are having. If you turn the knob will it register anything on the screen or even Beep? If the panel is not responding to any key strokes then you can try removing the flat ribbon cable that is attached to the board you have replaced. If it works again for a short amount of time then the problem is the control panel. this is the link to the info on your control panel. http://www.repairclinic.com/PartDetail/Control-Panel/144464/1381926

Customer replied 231 days and 3 hours ago.


adhesive strip loosened up.....im good


 


 


thanks

Expert:  Technician-Josh replied 231 days and 3 hours ago.

Great. Please don't forget to rate answer. Thanks.

Customer replied 230 days and 16 hours ago.

still having a problem.......the control board uses 4 screws to screw onto
a metal frame. the frame has an adhesive to keep it positioned properly.
one side of the frame keeps lifting up due to the adhesive not sticking.....

have you heard of this?

suggestions?

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Expert:  Kelly replied 230 days and 8 hours ago.

Thanks for counting on us to help with your appliance problem. My name is XXXXX XXX I look forward to helping you! You will need to replace the panel if it will not stick. It is available below!

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

 

Panel Assembly <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL

 


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Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

 

Customer replied 230 days and 7 hours ago.


not available for a couple of weeks......can i put down a small amount of super glue?

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Expert:  Kelly replied 230 days and 7 hours ago.

You probably could, but it will likely damage the face of it. However, if you are replacing it, that won't matter.

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Expert:  Kelly replied 225 days and 6 hours ago.

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

 

 

 

Rating my answer "OK Service" or better is the only way I receive credit for helping you. If you need additional help or clarification, please let me know. I will work to earn your highest rating! You may refer back to this question for as long as necessary after rating, AT NO ADDITIONAL CHARGE, until your problem is resolved.

 
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