Hello, Thank you for using this service, I will be helping you with your problem today
can you get us the full model number ?
Couldn't find it on the machine without moving it, however, on my old service contract it has: MAH5500AWW under Model/Serial
When I start it, the on light does go on, the water goes in for just a few seconds and then stops. The door light doesn't even go on, but previously, usually it did go on a minute or two after the water is running. But now it didn't go on. I checked the door and the door hinge and it seems ok.
I don't see anything 'burnt'.
I did try spinning to let the rest of the water out - after taking out the wet clothes, however don't recall lights on. In addition, I moved my computer to the laundry room and the pic of the control unit would scare anyone away. (-: THOUGH, if burnt means dark then I may have found something. Comparing the pic and mine, above the plastic box on the left bottom side, above it the pic has 2 orange 2 black 2 blue and a blue cylander and mine is black. Does that mean anything?
Where the arrow is pointed, that seems to look just like the pic.
No. They look the same color.
The black one I mentioned previously is - on the first pic, facing the panel, above the plastic white box in the lower left corner of the panel- right above the right hand corner.. that seems to be the only difference.
Yes. Though it looks just like a couple of others on the panel.
You have been most helpful and patient. I just want you to know that you made my day anyway. You have given this 73+ widow lady an attitude that made me feel like I can try just about anything. Thanks. If you can send me the smily faces again I will give you an excellent.